Return and Refund Policy

At Mr. Mushies, we are committed to providing premium products and ensuring customer satisfaction. Our return and refund policies are designed to address various scenarios, as outlined below.​

Returns

Due to the nature of our products, we do not accept returns once the package has been shipped. However, if you wish to cancel your order, you may do so before it has been dispatched. To request a cancellation, please contact us promptly at sales@mrmushieschocolatebrand.com. 

Refunds

If your order has not yet been shipped, you may request a refund or cancellation. Once the order has been shipped, refunds or cancellations are not possible. 

Damaged or Missing Items

In the event that your package arrives damaged, please take a picture of the package upon arrival and contact us at sales@mrmushieschocolatebrand.com. We will assess the situation and offer appropriate solutions, which may include a partial credit for future purchases. ​

Shipping Address Accuracy

It is essential to provide accurate mailing addresses and contact information. We cannot accept responsibility for returned mail due to incorrect addresses provided by the customer.

Contact Us

For any issues or concerns regarding your order, please contact us at sales@mrmushieschocolatebrand.com. We strive to ensure our customers are well taken care of and are happy doing business with us.